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Q What is the delivery time?
A With strong production capacity and ample inventory, we generally can ship orders quickly. The exact delivery time depends on the order quantity and destination; please confirm details with our sales team: market@singway27.com. -
Q How can I purchase your products?
A You can contact our sales team ( market@singway27.com ) directly through our website to make a purchase. We offer factory direct sales without middlemen to ensure cost-effectiveness and maximum profit for our customers. -
Q How do you ensure product quality?
A Adhering to our production philosophy of "high quality, large scale, high standard," we strictly control every production process through our 20 system certifications/qualification certificates to ensure stable and reliable product quality.
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Q Do you offer technical support services?
A Yes, we provide comprehensive technical support services including pre-sales consultation and after-sales technical assistance to help customers solve various welding problems. We also regularly offer tin testing analysis and tin slag exchange programs.
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Q How do I choose the right type of solder wire for my project?
A Based on your specific requirements such as operating temperature range, electrical performance needs, and environmental standards, we can recommend the most suitable type of solder wire for you. Please contact our one-on-one technical support team for detailed advice.
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Q In which industries are your products used?
A Our products are widely used in various industries including power supply, audio, electronic components, lighting, medical devices, new energy electric vehicles, unmanned aircrafts, communications (including 5G), industrial electrical equipment, and automotive electronics.
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Q How large is your production facility?
A Our production facility spans 5000 square meters, ensuring ample capacity and inventory.
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Q Do you provide lead-free options for your products?
A Yes, we provide lead-free solder wires and lead-free solder bars to meet environmental requirements and specific industry needs.
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Q What types of soldering products do you offer?
A We offer a variety of soldering products including solder bars, solder wires, solder sheets, solder blocks, solder balls, preformed solder sheets, solder paste, and SMT red gum.
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